Terms & Conditions

Relish Chefs Website

Effective Date: 28.07.2026

1. Introduction

These Terms & Conditions ("Terms") govern your use of the Relish Chefs website, available at www.relish-chefs.com ("the Website").

The Website is owned and operated by Mountain Relish, the registered business of John McFetridge, registered in France with SIRET number 513 803 783 00010.

Registered address:

6 Rue Basse

34360 Berlou

France

Relish Chefs is a website and trading name operated under the Mountain Relish business and forms part of the Mountain Relish brand.

Mountain Relish operates Relish Chefs as an online marketplace and booking intermediary connecting clients with independent private chefs, caterers and food professionals.

By accessing or using this Website, you confirm that you have read, understood and agree to be bound by these Terms together with our Privacy Policy. If you do not agree with these Terms, you should not access or use the Website.

2. Definitions

For the purposes of these Terms:

  • "Mountain Relish", "we", "us" or "our" means John McFetridge trading as Mountain Relish.
  • "Relish Chefs" means the website and trading name operated under the Mountain Relish business.
  • "Client", "you" or "your" means any person accessing the Website or seeking to book services through Relish Chefs.
  • "Chef", "Chef Partner", "Advertiser" or "Service Provider" means any independent chef, caterer or food professional listed on or using Relish Chefs to promote and provide their services.
  • "Services" means private chef, catering or related food services offered by independent Chefs.

3. About Relish Chefs and Our Role

Relish Chefs is an online marketplace designed to connect clients with independent private chefs, caterers and food professionals.

Mountain Relish acts as a booking intermediary between clients and Chefs.

Our role includes:

  • providing an online platform where clients can discover and contact Chefs;
  • reviewing and onboarding Chef Partners;
  • facilitating communication between clients and Chefs;
  • assisting with the booking process;
  • processing or facilitating booking deposits where applicable; and
  • providing promotional and intermediary services.

Mountain Relish does not itself provide private chef, catering or food preparation services.

The contract for the provision of Services is entered into between the Client and the individual Chef unless expressly stated otherwise.

The Chef remains solely responsible for fulfilling the Services agreed with the Client.

4. Chef Partner Terms

These Terms apply to any Chef or food professional who uses Relish Chefs to promote their services.

By registering, submitting information or accepting bookings through Relish Chefs, the Chef agrees that they:

  • have provided accurate and truthful information;
  • will maintain accurate and up-to-date listings;
  • will provide Services professionally and in accordance with applicable laws;
  • will honour accepted bookings;
  • will communicate clearly with Clients;
  • will comply with all applicable food safety, hygiene and business regulations.

Chefs remain independent businesses and are not employees, agents or representatives of Mountain Relish.

Nothing in these Terms creates an employment relationship, partnership or joint venture between Mountain Relish and any Chef Partner.

5. Listings and Verification Process

Mountain Relish has a process in place to research, review and assess Chef listings before they are published on the Website.

This process may include reviewing information supplied by Chefs, including:

  • professional experience;
  • menus;
  • photographs;
  • service descriptions;
  • location details;
  • qualifications or relevant information provided by the Chef.

However, Mountain Relish relies on information supplied by each Chef Partner.

While we take reasonable steps to review listings, we cannot guarantee that all information is accurate, complete, current or free from errors.

Chefs are solely responsible for ensuring that all information provided is truthful, accurate and not misleading.

Mountain Relish cannot be held responsible for:

  • inaccurate information supplied by a Chef;
  • omissions or errors in listings;
  • changes to availability, pricing or services;
  • statements made by individual Chefs;
  • the quality or suitability of Services provided.

The inclusion of a Chef on Relish Chefs does not constitute a guarantee, certification or endorsement that the Chef will meet a Client’s expectations.

6. Booking Process

Clients may use Relish Chefs to identify and communicate with suitable Chefs.

The booking process may include:

  1. Client enquiry or booking request;
  2. Chef review and acceptance of the request;
  3. Agreement of menus, requirements, dates and pricing;
  4. Payment of any required booking deposit;
  5. Confirmation of the booking.

Mountain Relish may facilitate communication between Clients and Chefs but does not determine the terms of the Service agreement unless specifically stated.

Clients and Chefs are responsible for ensuring that all booking details are correct before confirmation.

7. Service Contracts Between Clients and Chefs

Any agreement relating to the provision of chef or catering Services is between the Client and the Chef.

Mountain Relish is not responsible for the actual delivery of Services.

This includes, but is not limited to:

  • menu preparation;
  • food quality;
  • food safety;
  • dietary requirements;
  • allergies;
  • timings;
  • Chef availability;
  • cancellations;
  • performance of the Service.

Clients should communicate all relevant requirements directly with the Chef before confirming a booking.

8. Booking Deposits and Commission

Relish Chefs may facilitate the collection and processing of booking deposits as part of its role as a booking intermediary.

Depending on the booking system and payment process in operation, deposits may be handled in one of the following ways:

  • the Client pays the deposit through Mountain Relish, which then allocates the relevant amounts between the Chef and Mountain Relish; or
  • the Chef receives the deposit directly from the Client and Mountain Relish invoices the Chef separately for its commission.

The payment method used will be confirmed during the booking process.

Unless otherwise stated, a booking deposit may be required to confirm a reservation.

Mountain Relish retains commission for providing intermediary, promotional and booking facilitation services.

Where the current commission structure applies:

  • 12.5% of the booking deposit is retained by Mountain Relish as commission.
  • 12.5% of the booking deposit is allocated to the Chef as an advance payment.

Any remaining balance payable for the Services is paid according to the agreement between the Client and the Chef.

9. Payments

Payments relating to the Chef’s Services may be made through Mountain Relish or directly between the Client and the Chef depending on the booking method used.

Mountain Relish recommends the use of secure and traceable payment methods.

Clients should exercise appropriate care when making payments and should avoid untraceable payment methods.

Mountain Relish accepts no responsibility for payment disputes, failed transactions or financial arrangements made directly between Clients and Chefs.

10. Chef Responsibilities

Chef Partners using Relish Chefs are responsible for ensuring that they provide accurate information about their business, experience, availability and Services.

By listing on Relish Chefs, each Chef confirms that:

  • all information provided is accurate, complete and not misleading;
  • they have the necessary experience and ability to provide the Services offered;
  • they will honour confirmed bookings accepted through the platform;
  • they will communicate professionally and promptly with Clients;
  • they will comply with all applicable laws and regulations relating to their activities;
  • they will maintain appropriate standards of hygiene, professionalism and customer service.

Chef Partners are responsible for managing their own business operations, including pricing, staffing, menus, equipment, transport, tax obligations and regulatory requirements.

Mountain Relish does not supervise, manage or control the day-to-day activities of any Chef Partner.

11. Food Safety, Allergens and Regulatory Compliance

Each Chef Partner is solely responsible for ensuring that their Services comply with all applicable food safety and hygiene requirements.

This includes responsibility for:

  • safe food preparation, storage and handling;
  • compliance with applicable food hygiene regulations;
  • providing accurate allergen information;
  • managing dietary requirements and special requests;
  • maintaining any required registrations, licences or permissions;
  • ensuring compliance with local regulations applicable to their location and services.

Clients must provide accurate information regarding allergies, intolerances, dietary restrictions and any other relevant requirements before confirming a booking.

While Mountain Relish facilitates connections between Clients and Chefs, we do not prepare, handle or supply food and cannot accept responsibility for any illness, allergic reaction, injury or loss arising from Services provided by an independent Chef Partner.

12. Insurance and Professional Requirements

Chef Partners are responsible for obtaining and maintaining any insurance, licences, registrations or permissions required to operate their business.

Depending on the nature of their Services, this may include:

  • public liability insurance;
  • professional indemnity insurance;
  • food business registration;
  • relevant professional qualifications;
  • local authority permissions.

Mountain Relish may request evidence of relevant credentials or insurance where appropriate; however, we do not guarantee or continuously verify that a Chef Partner maintains such cover.

Each Chef remains solely responsible for ensuring that they are legally permitted and suitably insured to provide their Services.

13. Cancellation Policy

Booking deposits paid through Relish Chefs are generally non-refundable unless otherwise stated during the booking process or where Mountain Relish is unable to provide the agreed intermediary service.

Any cancellation terms relating to the Chef’s Services, including cancellation by either the Client or Chef, must be agreed between the Client and the Chef before the booking is confirmed.

Where a Chef cancels or is unable to fulfil an accepted booking, the Client should seek resolution directly with the Chef.

Mountain Relish may assist with communication between the parties but is not responsible for cancellation disputes, compensation claims or replacement arrangements.

14. Website Use

By using Relish Chefs, you agree that you will:

  • use the Website lawfully and responsibly;
  • provide accurate information when submitting enquiries or booking requests;
  • respect the rights and privacy of other users;
  • not misuse, damage or interfere with the operation of the Website;
  • not attempt unauthorised access to any part of the Website or its systems.

You must not:

  • copy, reproduce or distribute Website content without permission;
  • use automated systems to collect information from the Website;
  • use the Website for fraudulent, unlawful or misleading purposes;
  • attempt to introduce viruses, malicious software or harmful material.

Mountain Relish reserves the right to restrict or terminate access to the Website where these Terms are breached.

15. Database and Commercial Use Restrictions

The information contained on Relish Chefs is provided for personal use by Clients seeking Chef services.

You may not use the Website or its content to:

  • create a database, directory or mailing list;
  • extract information for commercial purposes;
  • reproduce or republish listings;
  • contact Chefs for purposes unrelated to genuine enquiries or bookings.

Any commercial use of Website content requires prior written permission from Mountain Relish.

16. Intellectual Property Rights

All content on the Website, including but not limited to:

  • branding;
  • logos;
  • website design;
  • text;
  • graphics;
  • photographs;
  • software;
  • layout and functionality;

is protected by copyright and intellectual property laws.

The Mountain Relish and Relish Chefs names, branding and associated materials may not be copied, reproduced, modified or used without prior written permission.

Chef Partners retain ownership of content they provide, including photographs, menus and descriptions.

By submitting content to Relish Chefs, Chef Partners grant Mountain Relish a non-exclusive right to use, display, reproduce and promote that content for the purposes of operating, marketing and improving the Website.

Chef Partners confirm that they have the necessary rights and permissions to provide any content submitted to the Website.

17. Third-Party Websites and Links

The Website may contain links to external websites, services or resources operated by third parties.

These links are provided for convenience and information purposes only.

Mountain Relish does not control and is not responsible for:

  • the availability of third-party websites;
  • their content;
  • their products or services;
  • their privacy practices;
  • any transactions undertaken with third parties.

Any dealings between you and a third-party provider are solely between you and that third party.

18. Website Availability and Disclaimer

We make reasonable efforts to ensure that Relish Chefs operates effectively and that information provided on the Website is accurate and up to date.

However, Mountain Relish does not guarantee that:

  • the Website will always be available;
  • access will be uninterrupted;
  • the Website will be free from errors or technical issues;
  • information provided by Chefs will always be complete, accurate or current;
  • the Website will be free from viruses or harmful components.

The Website and its content are provided on an "as available" basis.

Your use of the Website is undertaken at your own risk.

19. Limitation of Liability

Mountain Relish acts as a booking intermediary and marketplace connecting Clients with independent Chef Partners.

We are responsible for providing the Website, facilitating introductions and supporting the booking process.

However, to the fullest extent permitted by applicable law, Mountain Relish, John McFetridge and any associated representatives shall not be liable for:

  • the quality, suitability or performance of Services provided by Chef Partners;
  • the actions, omissions or conduct of Chef Partners;
  • cancellations, delays or changes made by Chef Partners;
  • food preparation, food safety, allergens, dietary issues, illness or injury arising from Services provided by Chef Partners;
  • disputes between Clients and Chef Partners;
  • loss of profits, business, reputation, data or opportunities;
  • technical failures, interruptions or security issues;
  • reliance on information provided through the Website.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited under applicable French law.

Where applicable consumer protection laws provide mandatory rights or remedies, those rights remain unaffected.

20. Force Majeure

Mountain Relish shall not be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from circumstances beyond our reasonable control.

Such circumstances may include, but are not limited to:

  • natural disasters;
  • extreme weather events;
  • fire;
  • flood;
  • government action or restrictions;
  • pandemics or public health emergencies;
  • strikes or labour disputes;
  • failures of telecommunications, internet or payment systems;
  • events affecting suppliers, service providers or third parties.

Where such circumstances occur, Mountain Relish will take reasonable steps to continue providing its services where possible but will not be responsible for losses arising from circumstances outside its control.

21. Removal of Listings and Termination

Mountain Relish reserves the right to remove any listing, suspend access to the Website or terminate a Chef Partner’s account where:

  • these Terms have been breached;
  • inaccurate, misleading or incomplete information has been provided;
  • the reputation, security or operation of Relish Chefs may be affected;
  • a Chef Partner fails to meet expected professional standards;
  • continued use of the Website is considered inappropriate or unlawful.

Where reasonably possible, we will provide notice of any action taken. However, we reserve the right to act immediately where necessary to protect Clients, Chef Partners or the integrity of the Website.

Termination of access does not affect any rights or obligations that have already arisen before termination.

22. Changes to These Terms

Mountain Relish may update or amend these Terms from time to time to reflect changes to our services, business practices, legal requirements or Website functionality.

Any revised Terms will be published on the Website with an updated effective date.

Your continued use of the Website following publication of updated Terms constitutes acceptance of the revised Terms.

23. Affiliate Links

Some links on the Website may be affiliate links.

This means that if you click on an affiliate link and purchase a product or service from a third party, Mountain Relish may receive a commission at no additional cost to you.

Affiliate relationships help support the operation, development and maintenance of the Website.

We aim to promote products and services that may be relevant and useful to our visitors. However, any purchase or agreement entered into through an affiliate link is solely between you and the third-party provider.

Mountain Relish accepts no responsibility for:

  • third-party products or services;
  • the quality or suitability of third-party offerings;
  • customer service provided by third parties;
  • any loss or damage arising from third-party transactions.

24. Privacy Policy and Cookies

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, process, store and protect personal information.

As a business established in France, Mountain Relish processes personal data in accordance with applicable data protection legislation, including the European Union General Data Protection Regulation (GDPR).

A separate Privacy Policy and Cookie Policy will be made available on the Website.

25. Severability

If any provision of these Terms is found to be invalid, unlawful or unenforceable by a competent authority or court, that provision shall be considered separate from the remaining provisions.

The remaining provisions shall continue to remain valid and enforceable.

26. Governing Law and Jurisdiction

These Terms & Conditions, and any dispute or claim arising out of or relating to the Website, the services provided by Mountain Relish, or the relationship between Mountain Relish and users of the Website, shall be governed by and interpreted in accordance with the laws of France.

Any dispute shall be subject to the jurisdiction of the competent courts of France, unless applicable mandatory consumer protection legislation provides otherwise.

Nothing in these Terms affects any rights that consumers may have under applicable French or European Union law.

27. Contact Details

If you have any questions regarding these Terms & Conditions, please contact:

Mountain Relish

Registered business of John McFetridge

6 Rue Basse

34360 Berlou

France

Email: info@mountain-relish.com